Join Our Team at Greenwood!
Position: Taproom Lead / Operations
Full-Time | Hourly + Tips + Monthly Incentive
Greenwood Brewing — Downtown Phoenix, AZ | Primarily In-Office but some Remote Responsibilities
The Taproom Lead / Operations is a leadership role designed for someone who loves bartending and also wants to lead, organize, and execute processes. You’ll be the operational backbone of the taproom — the bridge between the staff and ownership — ensuring Greenwood’s hospitality, standards, and vibe are consistent every single day.
This role blends front-of-house service with operational leadership. You’ll earn tips and work behind the bar, and you’ll also create and execute the systems that keep the taproom running smoothly. As Greenwood grows into multiple locations, this role will be key in helping open new taprooms, establishing standards, and supporting expansion.
Who You Are
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A natural leader who loves both structure and creativity
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Energized by creating order, systems, and consistency
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Someone who sees tasks before they’re asked — proactive, not reactive
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Obsessed with hospitality and guest experience
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A strong communicator who keeps everyone aligned
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A problem solver who thrives in fast-paced environments
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Comfortable taking ownership of situations and making decisions
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Able to bartend confidently and keep the floor running smoothly
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Excited about growth and the opportunity to help shape new locations
What You’ll Do
Taproom Execution
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Lead shifts and act as the primary decision-maker when ownership isn’t present
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Maintain Greenwood’s high standard of hospitality, guest experience and cleanliness
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Oversee staff’s opening and closing procedures with accuracy and consistency
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Ensure taproom atmosphere, presentation, and ambiance reflect the Greenwood brand
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Support the team with real-time coaching and conflict resolution
Operational Responsibilities
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Own all taproom checklists, SOPs, and systems (creation, updates, rollouts)
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Manage inventory tracking: beer, merch, supplies, CO2, glassware
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Oversee cash handling, nightly cashouts, and accountability
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Assist with scheduling, training, and onboarding new staff
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Coordinate with ownership on business needs, issues, and improvements
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Maintain taproom organization: storage, signage, point-of-sale updates
Sales & Growth
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Support Greenwood’s taproom sales goals through upselling, product knowledge, and menu optimization
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Identify sales opportunities (flights, new merchandise, themed events, guided tastings)
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Ensure staff is trained on product storytelling and guest engagement
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Assist in planning and executing revenue-generating activities (First Fridays, partnerships, markets, themed nights)
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Help pilot and implement new programs that increase taproom revenue and guest retention
Expansion & New Locations
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Assist with opening new Greenwood Brewing taprooms in Arizona
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Develop repeatable systems, checklists, and training guides for multi-location operations
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Help with layout planning, smallwares setup, and operational infrastructure
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Travel instate as needed to support new-site soft openings and staff training
Qualifications
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2+ years hospitality experience (bartending strongly preferred)
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Prior shift lead or supervisory experience a plus but not required
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Strong organizational and communication skills
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Ability to lift 50+ lbs, move kegs, clean draft lines, and perform FOH tasks
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Passion for craft beer and Greenwood’s mission
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Willingness to learn beer production basics (keg rotation, draft care, styles)
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Availability on weekends + peak taproom hours
Compensation
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$18–$21/hour base (depending on experience)
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Full tip share while bartending
- Estimated Annual Pay: $60,000 – $72,000 depending on tipped shifts
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Monthly performance incentive (based on hitting operational and sales KPIs)
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Opportunity for rapid growth as Greenwood expands
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Paid training and education opportunities
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Employee beer benefits + merch
How to Apply:
If you are a dedicated, loyal, and enthusiastic person ready to bring your best to Greenwood Brewing we want to hear from you! Please submit your resume and application below explaining why you are the perfect fit for this position
This application is open.
About Greenwood Brewing
Greenwood Brewing is a boutique, woman-owned craft brewery rooted in the heart of Downtown Phoenix. Founded by Megan Greenwood, we create award-winning, small-batch beer with thoughtful, elevated experiences both in our taprooms and throughout our community.
Our brewery spans a historic 1901 bungalow, a 1951 mid-century storefront, and a modern production space built to honor the site’s original architecture. We craft a lineup of flagship and rotating beers — including Inbloom Blueberry Wheat, Herstory IPA, Warrior Hazy IPA, Rosemary IPA, Greenwood Light Lager, and Purpose Pilsner — paired with intentional, community-centered experiences such as live music, maker markets, local art showcases, and nonprofit givebacks.
As one of the only solely woman-owned breweries in the country, Greenwood Brewing is known not only for our beer, but for our commitment to creative hospitality, local artistry, and a warm, memorable guest experience.
We are growing — with new taproom locations on the horizon — and we’re seeking someone who thrives in a leadership role, loves hospitality, and brings structure to creative environments.
At Greenwood you will have the ability to be creative everyday, work together on developing a life-changing and mission-based beer brand, and feel empowered to be exactly who you are.
Thank you for visiting us, and we look forward to hearing from you –
– The Greenwood Brewing Team
